The President of India gave assent to the Right to Information Act, 2005 on 15th June 2005. All Public Sector Banks are Public Authorities for the purpose of the Act. Under the Act the Bank is supposed to answer the queries raised by the public as well as customers. The officers who are designated to give answers to the queries of public as well as customers are called Public Information Officers.
Regional Public Information Officer
The CRM of the Region is Regional Public Information Officer for that region. The list of Regional Offices along with name of Regional Public Information Officer can be accessed by clicking on the link given below.
Names of Regional Principal Information Officers
Principal Public Information Officer
Shri Biren Kumar Patnaik
General Manager (Legal,compliance,RTI & Customer Service)
Tele No. 033-22488645
United Bank of India,
9th Floor, United Tower,
11, Hemanta Basu Sarani,
Kolkata - 700001
If one is not satisfied with the decision of Principal/Regional Public Information Officer of the bank he/ she may prefer an appeal to the Appellate Authority of the Bank. whose address is as follows:-
Appellate Authority of the Bank
The Executive Director This is published to bring transparency to the extent possible in the eyes of general public as well as our customers in the matter of our organizations, rules, regulations, norms etc. We encourage queries about ourselves, our products, our organizational set up, powers and duties of officers and employees, our grievance redressal mechanisms and any other matters in which the members of the public are interested.
United Bank of India, Head Office
11, Hemanta Basu Sarani, Kolkata 700001.
1. Key Commitment Our key commitment is to answer in a transparent manner about ourselves and our constituents subject to our obligations to the extant rule of the country.